Terms and privacy
The short, readable version. The full agreement is linked at the bottom.
What we store
Your account details, the contents of your sites, and server logs. Enquiry forms store the name, email and message you send — nothing else, and no tracking pixels.
How long we keep it
Site data for as long as the account is open, plus 30 days. Server logs for 14 days. Enquiries for 12 months, or until you withdraw them from the confirmation page.
Who else sees it
Nobody. We do not sell data, we do not run third-party analytics, and support staff only open an account when a ticket requires it.
Your data, on request
Export everything from the control panel at any time, or email us and we will send a full copy — and delete the originals if you ask.
Uptime commitment
Business plans carry a 99.95% monthly uptime commitment. Miss it and we credit 10% of the month per full hour of downtime, applied automatically.
Acceptable use
No illegal content, no bulk mail operations, no crypto mining. We give notice and a chance to fix things before suspending anything.
This summary is not the contract. Ask support for the full terms of service and data processing agreement.