Talk to us
Pre-sales question, migration plan, or something broken at an awkward hour — this reaches the same team either way.
Response times
- Chat plans: under 10 minutes, 08:00–22:00 CET
- Overnight: under 30 minutes
- Email plans: next business day
Business plans reach an on-call engineer at any hour.
Other ways
Email support@nimbus.example or open a chat from inside the control panel, where we can already see your sites.
Check system status before reporting an outage — it may already be there.