Frequently asked questions

Yes, on every plan including Starter. Send us access to the old host and we do the copy, test it on a preview URL, and hand you the DNS change to make when you are ready.

Nothing automatic. We email you, and if the traffic is a pattern rather than a spike we suggest the plan that fits. We do not bill overages and we do not suspend sites without talking to you first.

Yes. PHP 8.1 through 8.4, MySQL or MariaDB, object caching and a WP-CLI binary are all available. We do not install plugins on your behalf or take a cut of a bundled licence.

In the region you choose at signup: Amsterdam, Frankfurt or Ashburn. Backups stay inside that region unless you explicitly ask us to replicate elsewhere.

No. Plans are month to month and cancelling takes one click. Annual billing saves two months if you want it, and is refunded pro rata if you leave early.

Chat plans see a median first reply under ten minutes during European working hours and under thirty minutes overnight. Email plans are answered the next business day, usually sooner.

We host DNS and relay outbound mail from your site, but we do not run mailboxes. Point your MX record wherever you like and we will help you get the records right.

Anything illegal, anything that exists mainly to send bulk mail, and crypto mining. Everything else is fine, including a hobby project that stays quiet for a year.